In order to participate in this system, companies must select one or more agent from among the agents licensed by the Central Bank. Once the company’s authorised bank receives the employee salaries, it sends a notification to the Wages Protection System. The system then sends the workers' details and wages as well as the salary transfer instructions electronically to the Central Bank of the UAE, which will in turn forward those details to the Ministry of Labour database in order to ensure that the details received correspond with those registered with the Ministry. The system will then send the approved information to the appointed agent in order to start paying the wages.
Workers that do not receive their salaries, or have any concerns regarding the method of payment can report their concerns in person at any of the Ministry's offices or via the login page available by clicking here.